Operations & Project Management for US and EU firms
We turn operations chaos into high-velocity systems.
Traditional transformations often fail because they treat companies like machines
We take a radically different, human-centered approach that builds resilient cultures alongside frictionless systems .
We champion OpenOrg principles of transparency and accountability, and align our approach with psychological safety, ensuring your tech stack serves your people, not the other way around
How We Eliminate Your Operational Friction
Ecosystem Optimization & Audits
We audit and interconnect your fragmented CRM and CMS platforms.
By fixing broken data pipelines, we have historically reduced workflow overhead by up to 90% .
AI-Powered Process Design
We redesign end-to-end operations and integrate strategic AI tools to automate manual tasks.
This empowers your team to stay lean, historically reducing operational hours by 25% and increasing revenue capacity by 44%
Strategic Visual Governance
We translate complex technical requirements into highly visible OKR frameworks, decision trees, and visual roadmaps .
We turn your backlog black-box into transparent, evidence-based milestones.
Agile & S3 Coaching
We use Sociocracy 3.0 (S3) patterns to help your team navigate complexity, share accountability, and make "safe to try" decisions without bottlenecks
Tools we use:
& tons more...
Operations plans that scale with you.
Choose a plan that's right for you. Pause or cancel anytime. Easy credit card payments available.
The Operational Baseline (Pilot)
$/audit*
A 4-week foundational diagnostic and tactical cleanup to eliminate immediate friction and clear the path for scale 3,500
- Mandatory precursor to ongoing monthly plans
- Weekly progress reports
- 10-15 Hours per week
- Limited to one specific objective (e.g., only the CRM audit or only the initial OKR architecture).
The Operations Engine (Growth)
$/mo
Active management of your existing teams and vendors, including process design and digital strategy
5,000
- Requires Previous Operational Audit
- 2 Requests at a time
- Weekly Stakeholder Alignment & Syncs
- 20-25 Hours per week
The Operations Lead (Fractional)
$/mo
Dedicated fractional support acting as your Strategic Anchor. We provide visual governance and high-level direction, essentially replacing a full-time COO
8,500
- Requires Previous Operational Audit
- Dedicated Fractional Support
- "On-Call" availability in your time zone
- 35+ Hours per week
These are just examples, your reality is probably a bit different.
Book Free Discovery Call with us to define what package options make the most sense based on your team and tech.
Stop Managing Backlogs. Start Driving Objectives.
Stop drowning in the noise of the immediate.
We distill your vision into key objectives and align your team around the work that actually matters to scale.
Manage Your Reality. Not a New Tool
We orient around your world.
Whether it’s Jira, Notion, or Slack, we adapt to your existing stack to provide a strategic layer you can track with ease.
Outcome-Based Transparency
Reporting based on your reality.
We set up systems to provide real-time progress on the specific measures that matter most, keeping you informed without drowning you in data.
Meet JENN: Operations Architect who believes that efficiency is nothing without humanity
Our Operations Transformation is led by Jennifer Moffeit-Vacher, a Fortune 500 Operations Architect who has spent two decades optimizing complex ecosystems for the world's most recognizable brands.
We've empowered businesses like
"One of the things I appreciate most about Jenn is her ability to stay true to project management yet think outside the box with creative marketing approaches. It’s a unique combination that gives Jenn a different perspective from others."
— Business Division Director, Microsoft