To succeed, she explains that you must transform everyday conversations, both at work and at home with effective ways to get your message across—and get what you want. She understands that the work brain and the home brain are one, and that's why we love her. She solves for the whole person.

In this guide, which includes a workbook and The Seven Principles of Fierce Conversations, Scott teaches you how to:

• Increase clarity and improve understanding

• Overcome barriers to meaningful communication

• Expand and enrich relationships with everyone around you: colleagues, friends, and family

• Handle strong emotions—on both sides of the conversation

• Connect with everyone you interact with at a deeper level